Hi Ben,
It’s Brendan from Holt, I bought a queen bed and mattress package off you a few months back and you asked for some feedback.
Well I have to say I know what people mean when they say “I can’t wait to get home to my own bed” . You told me it would be the best night sleep I ever had and you are absolutely right, I would say I feel more rested after 5 hours sleep in my zen bed than 8 or 9 hours in any other bed, and I don’t wake my partner up any more when I move around through the night.
You are definitely onto a good thing Ben, I would really like to see you succeed in expanding Zen beds, your a good honest person that deserves the rewards for your hard work.
Brendan – Holt, ACT
Ben,
You provided great service without the heavy sales pitch which is refreshing. When we first met I wanted to buy a cheaper mattress, however when “having a lay down” as you do when selecting a mattress you were patient with me and let me try and talk about indepth the different styles and materials.
I was able to walk away with no hassles of coming back to try another mattress and when I did I was glad I spent that little bit more as it has been worth every cent.
You have enabled me to have a decent nights sleep, get rid of the existing mattress and help me install the new one.
A pleasure doing business, I hope to see you around the area and good luck in the future.
Shane (Satisfied Nirvana Zen Bed customer)
Ben and his beds are awesome! I purchased a bed frame and mattress from Ben 8 months ago and it is still in great shape and the mattress is so comfortable! Ben was professional, courteous and helpful (even down to assisting me construct the bedframe).
Subsequently I have seen the bed frame and mattress I purchased in stores – and Ben’s price blows them out of the water! I have also recommended Ben to friends, who have also been more than impressed with his products and customer service. If you need a bed frame or mattress CALL BEN!
Jess – Braddon, ACT
After having slept on a Zen bed, I won’t sleep on any other mattress. A Zen bed is extremely comfortable & luxurious.
I used to wake up with a twinge in my back on my old mattress, now I wake up pain free & refreshed. I highly recommend your next mattress be a Zen bed!
Leonie – Queanbeyan, NSW
I drove all the way down from Port Macquarie to Canberra to buy a bed off Ben and I wasn’t disappointed…my wife loves it and so do I!
Mal – Port Macquarie, NSW
I have used Ben a couple of times and couldn’t recommend him highly enough. Ben is professional, polite, courteous, supplies exceptional products and all at a price that absolutely cannot be beaten.
I would like to use Ben more often but his beds last for such a long time that he may have retired by the time I need another bed! I would not hesitate to recommend Ben to anyone.
Sean – Ainslie, ACT
I bought 2 Mattresses from Ben last week – 1 Single and 1 Queen. Now after using my new mattress, I must say that Ben is selling fantastic mattresses, very reliable and very comfortable. Before buying mattresses from Ben, I went to “Fantastic Furniture” and “Sleep Now” and few other brands, I compared prices and quality.
Ben has very good quality mattresses at very low prices.
Also, Ben is a very honest and helpful person.
He even helped me by picking up my personal stuff in his Van from Fyshwick at my request. I have never seen someone (specially a busy man like Ben) help me for nothing.
I highly recommend Ben.
You won’t get high quality mattress at his prices from anywhere, because I was looking for mattresses for 2 weeks, and I went to lots of places, but once I went to Ben’s warehouse, I bought 2 mattresses straight away.
Thanks Ben for all your help.
You deserve a very good business, because you are a hard worker and you are honest.
Syed – Queanbeyan, NSW
Hi Ben,
Jeremy and I would like to say a huge THANK YOU for letting us purchase such an amazing bed, money well spent!
I was more excited that Jeremy found it extremely comfortable, there was no tossing and turning like normal and he didn’t wake up with a stiff back as well. I’ve also passed your number over to a good friend of ours as well.
We couldn’t be happier with your business!
Brooke – Karabar, NSW
I came across Ben when I asked a friend where she got her bed and mattress. She couldn’t reccommend Ben enough with his great packages and deals. So I touched base with Ben and asked if we can see his mattress range.
My husband and I drove to Queanbeyan where he kept a small storage space that doubles as a showroom. Ben asked the right questions and always considered our non-negotiables which are: comfort, firmness and price. He narrowed down our options based on our requirements, he helped us on the decision-making process. Always guiding but never imposing!
With Ben, I felt like it was never about a sale but educating his potential customers about mattresses so they can make an informed and wise choice. He even made our trip worthwile, he gave us freebies even before making a purchase! I received FREE 2 pillows and a mattress protector (which I was so pleased because I have a pre-schooler and a toddler!). In the end, we bought a mattress which he delivered and helped installed with my husband.
I appreciate Ben’s sincerity for customer service and his expertise on his products.
I now know why my friend highly reccomended him and I will be making the same! We are very pleased with the mattress that we bought, it’s comfortable and I fall asleep easily!
Kate – Casey, ACT
Hi Ben,
Thank you very much for providing a good deal on a queen mattress that I bought for my son from you in July.
After visiting two of the major mattress retailers in Fyshwick (who claim that their prices are the lowest and quality is the highest, as they manufacture mattresses themselves),trying different mattresses, my son was still in doubt.
Later that day, I came across the ad for new mattresses on gumtree. And called you, Ben, to arrange a viewing.
I must admit that at first I was sceptical about possible quality of the mattresses. But I was proven wrong.
My son, who had tried several $700 mattresses at “Making Mattresses” and “OMF”, was very impressed with the mattress that Ben showed us and, best of all, price was only $400. Build quality and comfort of the mattress was better than any of the ones we saw at other retailers earlier on.
What surprised me even more is the size of the box it was packaged in! You can literally fit it in a hatchback, although Ben delivered it to us within one hour. Free.
Almost 4 months on, my son is still very happy with it and has a good sleep. I highly recommend Ben’s beds.
Go out, compare what’s out there and try one of Ben’s mattresses. My next mattress will be purchased from him (with my next tax return).
Max – Torrens, ACT
Thanks for the awesome service Ben!
A late night text was all it took to negotiate a fabulous price for a brand new, locally sourced, mattress.
A beautiful Mandala mattress was delivered the very next day – for free – with an 8 year warranty.
What more could you ask for?
Thanks so much, I will definitely recommend you and be in contact again when I need another mattress.
Dianah – Macquarie, ACT
If you are looking for a new mattress or two, I highly recommended the services and products of Ben from Bens Beds.
I first met Ben in early June 2015. I was in urgent need of two new mattresses, one king single and one double. I had stalked Gumtree and All Classifieds for about two weeks looking for decent mattresses at fair prices without any luck. I also visited a few bed shops and talked to a few sales people, but wasn’t impressed with them, their prices or their products. I had noticed Ben’s ad in the list on Gumtree many times during the two weeks but again, didn’t want to pay through the nose for new mattresses, so I didn’t look at it. However, by the end of the two weeks, I decided to see what the ad was all about. I figured since the ad had been there consistently the whole time, it had to be worth a look. Despite being a bit sceptical, I liked what I read and contacted Ben. We exchanged several texts and at 1pm that day we met up at his micro-warehouse/ showroom in Queanbeyan.
I was initially a bit surprised that someone would use a self-storage lockup to sell mattresses from, but since I was there I decided to humour the man and see what he had to say. To be frank, I thought there must be something dodgy happening if he is selling out of a garage. We discussed what I was looking for and I was very clear about my requirements and budget. He immediately explained that his “Mandala” range mattresses would fit the bill perfectly but apologised that he didn’t have any “Mandala” display mattresses for me to try. He invited me into the shed to try some other mattresses, which were very comfortable and excellent quality, but more than what I wanted to pay.
We debated back and forth for a while and I pressed him with a lot of hard questions trying to determine if he was really genuine or dodgy. I was also very clear that unless I could try a “Mandala” mattress I would be on my way and look elsewhere. We went back and forth for about 20 minutes, but Ben answered all my questions to my satisfaction, remaining cool, calm, courteous and professional the whole time. He even explained in detail, when I asked, why he was selling mattresses out of a self-storage garage. (You should ask him too – it’s a great story). Eventually I was satisfied he was genuine and wasn’t trying to pull a swiftie of any kind. Finally, he offered me a great price but I remained adamant that unless I could try I wouldn’t buy.
Sensing we were at the crossroads, Ben said he had one double in stock still in its factory wrapper. He was reluctant to unwrap it for obvious reasons, but he did it to make me happy and hopefully clinch the sale. I tried it out and it was everything Ben had described earlier. But I was now satisfied it was indeed what I was looking for and we closed the deal at the brilliant price he had offered earlier.
Ben said he would have new stock shipped directly from his Sydney supplier to me within five days at the most but hopefully sooner, and promised to send me a tracking number by the end of the day, which he did. I was pleasantly surprised when the mattresses landed on my doorstep just two days later. I was very impressed – that was real service.
I started out sceptical, but Ben won me over with his honesty and professionalism. He is the real deal, believes in and backs his product, and goes the extra mile to guarantee total customer satisfaction. Within a couple of weeks he contacted me again to make sure we were still happy with the mattresses, which we are.
So, I have no hesitation in saying, if you want good quality mattresses, great prices, outstanding warranties and total customer satisfaction, give Ben a call – today.
Daniel Kelly – Harrison, ACT
I was in need of a mattress & contacted Ben from his gumtree ad, he made the process of buying a mattress so easy, I just met him at his warehouse were he had mattresses to try out.
It took only a couple of days for it to arrive & best part of it was when I picked it up it fitted in my small Toyota car because it came rolled up.
This is the first time I have ever used the online system for buying especially something as important as a mattress & it was made so easy for me, I would recommend Ben & his mattresses to anyone, they are good quality at a great price.
Debbie – Bungendore, NSW
My first memorable experience in canberra was your service. Combined with fantastic products you provided and the great value, I go to bed happy knowing I got a great deal and that the proceeds will help support such a wonderful person.
Not only did you help deliver a bed to my apartment at 9pm at night after a long day driving back from Sydney after I told you that I had no bed to sleep on that night and on the actual day I ordered from you, you had the integrity to go out of your way to get the gift for me. I’ve never, EVER, experienced this kind of kindness from a salesperson. It’s like youre a close friend of mines. When you came, I was so thankful I was going to bring up everything myself to let you go home quickly, but you didnt even rush! It was really moving… pun not intended.
Honestly, even though I got the most economic one, it is perfect and better than the ones I’ve seen for more than double the price. I should have come to you first, maybe I wouldn’t have been so desperate at the time, but things turned out perfect in the end. I feel so lucky. I have and will always recommend you! 15/10 man, cliche but it’s how happy I am about you and your products.
My overwhelming happiness can be seen in my video that I’ll send out soon!
Thanks for everything Ben!
Regards,
Ming – Braddon, ACT
After checking out lots of mattress stores in Fyshwick to get a sense of the market and not being too impressed, I thought I’d try contacting Ben after I saw his ad- although I wasn’t sure how he could offer quality beds at such a good price. So glad I did! My new bed is very comfortable, great value, and the service was fabulous. Ben answered all my questions and arranged same-day delivery. Only downside: this bed makes sleeping in so much easier (not brilliant on weekdays!).
Anthea – Yarralumla, ACT
I recently bought a mattress from Ben and couldn’t be happier. Ben promptly responded to my enquiry and I had my new mattress within days. The quality of the bed for the price is unbeatable.
Ben is friendly and knowledgeable, and delivery was free! I love the new mattress, it’s the best night’s sleep I’ve had in a long time – super comfortable. The pillows that were included as a gift as super comfy too.
Thanks again Ben. I highly recommend the service and products from Ben’s Beds!
Beth – Queanbeyan, NSW
Ben Beds You Rock! Talk about delivery within the day and the product speaks for itself…gotta thank my lil cousins Kylie n John for purchasing my mattress and having it delivered on the spot! Your Awesome…thank you!!!!
Tina – Wright, ACT
Hi Ben,
Just wanted to let you know our King mattress arrived today. We cannot thank you enough, you went above and beyond for my family and we couldn’t be happier. We purchased a Queen memory foam mattress and base from you 2 years and your service then was just as amazing as it is now. That bed is fantastic and is now in our guest room for our friends and family. Since our initial purchase, we relocated from Canberra to Melbourne and decided to upgrade to a King bed but couldn’t find anything here that matched the quality and price of the one we purchased from you 2 years ago and so we drove to Canberra for a visit and were so happy to find you again. I’m sure we will love the King mattress as much as we loved the last. As you know we also purchased a queen mattress for my Aunty in Canberra, she received it within 2 days and is extremely happy with it. I cannot recommend you enough, delivery was so fast, your service impeccable and the quality is amazing. Highly Recommended!
Kylie – Mickleham, VIC
Hi Ben,
the mattress is very comfortable and we are sleeping well.
Thankyou so much for your friendly and prompt service and outstanding price,we would definently recommend you to friends and family.
Ron – Conder, ACT
Hi Ben,
This is Daniel from Canberra city. I bought your mattress a couple of months ago.
I have to say that your mattress absolutely great! I really enjoy it. This is the best mattress I ever had. Your service was even better! I am highly recommending you to all my friends!
Daniel – Canberra City, ACT
Awesome mattresses! Thanks so much – very happy!
Ally – Ngunnawal, ACT
Hi Ben,
Just unfurled the mattress. It’s awesome! Thank you for your friendly, quick service and the memory foam pillows too.
Your sales approach makes the whole process so simple! It’s been much appreciated.
All the best for the future and I’ll be sure to pass your name and number onto friends and family.
Buying from a ‘little guy’ more locally was an added bonus! Kind Regards,
Jackie – Kambah, ACT
Ben offers quality mattresses at an affordable price. As soon as I texted him, he got back to me straight away and I was looking at the mattresses the next day. He had good selection at various price range. He truly went above and beyond as he delivered the mattress in 40+ degree heat and even helped me put my old one in the storage, something you won’t find at a shop! Thanks Ben for quality product at affordable price and going above and beyond to help a customer.
Serena Park – Phillip, ACT
Hi Ben,
Just wanted to say how impressed we both were with the king size mattress and base we bought off you. Despite the out of your control issues you had in getting the stock in you kept us up to date. Excellent communication.
We got exactly what we wanted and you assembled the base for us as well !
Lucky for us we struck the best place in Canberra to get a decent mattress from, everyone that see’s this should be giving Ben a try, he wont disappoint you.
Thanks again for all the help Ben.
Kind regards,
Tim and Maria – Lawson, ACT
Ben was fantastically helpful and even put the bed together for us.
One year later, bed and mattress still excellent.
Ben was on time and gave concise advice.
No hesitation in recommending him, especially if you are moving to Canberra.
Rosemary – Farrer, ACT
Hi Ben, I just wanted to say thank you for your efficient and reliable service.
Great mattress at a great price.
Regards,
Kim – Giralang, ACT
Hi Ben,
Good morning!
I slept on the new mattress that I bought from you. Had a good night sleep and it is just the kind of mattress that I was after. Excellent! Thanks again !!
Daniel – Belconnen, ACT
I bought a queen size mattress from Ben last week, first the price was almost 50% off what u get from the retail stores that was a huge plus, on top of this Ben was more than happy to accept an even less but reasonable price which was so generous of him. He went even as far as to arrange for timely delivery of the mattress for me! I couldn’t be more happier! The mattress is of a superior quality I can sleep on it at any angle without hurting my back! I would recommend Ben anytime over to big retailers coz he delivers quality, convenience and easy to chat with.
Faith – Dickson, ACT
Hi Ben,
Sorry I’ve taken so long to write! Had to thoroughly test out these
mattresses first, haha. Thanks again for all your help, it was
refreshing to have someone so knowledgable, friendly and helpful while
choosing a mattress, and your prices are unbeatable without having to
skimp on quality! We’re all loving the mattresses you sold us, and your
delivery was an absolute lifesaver. You’re really a top bloke. I wish
you all the best with your business, you’re a hard-working good man and
you deserve success! If I know of anybody looking for mattresses, I will
definitely send them your way.
Cheers,
Brendan – Curtin, ACT
We recently purchased the Xanadu queen mattress for our spare room and we are really impressed with the quality and comfort. We have already had guests stay on the bed and we have also slept on it and needless to say… its awesome! So comfortable and soft, yet still really supportive. Thanks also to Ben for your assistance and showing me all the beds you have available. The service was great and the price was even better for such a good quality mattress.
Melissa – Belconnen, ACT
Thanks for such amazing service and solid advice. We bought a queen pillow top mattress from Ben yesterday evening. And because I have an extremely sore back pending an operation I knew I had to be extremely careful with this purchase. Ben went out of hus way to meet with us on extremely short notice and endeavoured to make sure we purchased an amazing mattress. For the first time in years my husband and I had a wholesome comfortable sleep. Thanking you muchly.
Kerry and Jason – Karabar, NSW